Here you can check the frequently questions in the anonymous reporting channel of Eskariam
In accordance with the provisions of the current data protection regulations, ESKARIAM is responsible for the treatment, management and storage of the personal data of all the people involved in the complaints. Both these and the external experts hired comply with the necessary technical and organizational measures to guarantee the security of the data and prevent its alteration, loss and unauthorized treatment or access.
The platform is designed to apply current regulations on the protection of personal data, specifically article 24, on reporting channels.
Unfortunately, and for security reasons, only the whistleblower knows your access code and password. If you lose any of them, you will not be able to follow up on the communication, that does not mean that the communication will not take its course, simply that you will not be able to see how it is progressing, or provide more information if the company requires it.
In the complaint process you can decide whether to report your personal data or not. If you decide not to do so, you will need to set up your own follow-up through the reporting channel to see progress and resolution. The channel will offer you a username and password to access the progress of the complaint. The channel is independent of the company and does not record information on the IP from which it connects.
It is a means of communication that ESKARIAM makes available to all its workers and collaborators. Through this means you can send communications referring to any legal breach.
A series of categories have been defined that help classify the communications by area, thus facilitating their management and the completion of the data collection forms.
Those criminal offenses established both in the Spanish Penal Code and in the rest of the current regulations of Spanish law.
The ethic channel works on an external platform, https://ithikios.com. This company receives the complaints and automatically sends them to the company for evaluation. ithikios servers are in Data Centers in European territory. Your data is encrypted to avoid the risk of intrusion as much as possible.